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Palooza Tuesday

Get set for Palooza Tuesday! Join us each Tuesday starting May 12 for Zoom-based sessions on topics related to continuous improvement.

Jump to session descriptions and registration links!

Our lives and institutions have been upended by COVID-19. This series is designed to provide support, lessons, actionable takeaways and inspiration as we all have to rethink our operations and how we do business. By attending, you’ll:

  • Learn how continuous improvement (CI) and Lean Six Sigma (LSS) are transforming higher education and industry
  • Hear about real results achieved by leveraging CI and LSS  
  • Leave with actionable strategies to apply in your role

Sponsored by: Kuali Build

Kuali Build, designed in coordination with UC San Diego, brings business processes to life. With digital forms, automated approvals, and key integrations, put your Lean Six Sigma vision into action by quickly building powerful, interactive, secure and mobile-friendly process flows. No programming needed. 


Topics and Registration

Check out the schedule below. Follow the links to register. And tell your friends!

While the sessions build on each other, they each have their own unique insights and takeaways. Note that each session requires separate Zoom registration.

It wouldn't be Process Palooza without enticing giveaways! During each Palooza Tuesday webinar attendees will have a chance to win a $500 voucher towards an upcoming Project Management or Lean Six Sigma class through UC San Diego Extension.

May 12: The Future of Lean Six Sigma Across Higher Education

May 19: Empowerment and Innovation: Cultivating a Continuous Improvement Movement

May 26: Community Inspiration: The United States Postal Service Lean Journey

11 a.m. - 12 p.m., PDT; Register here!

A self-supporting, independent federal agency, the U.S. Postal Service (USPS) has more than half a million employees responsible for delivering 47% of the world’s mail to over 155 million residences, businesses and Post Office Boxes per year. The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its $69 billion operation. So how do they do it?

At the Postal Service, continuous improvement is used to solve problems large and small to simplify processes, reduce costs, make employees’ jobs easier and improve the customer’s experience.   

Please join this session to learn about USPS’s inspiring continuous improvement journey, and how its principles are being employed to help navigate through times of disruption.


Steven Mummy
Lean Six Sigma Master Black Belt, United States Postal Service

Rick G. Thompson
Pacific Area Lean Six Sigma Master Black Belt, United States Postal Service


June 2: Lean Thinking During the COVID-19 Pandemic: How UC San Diego Health Is Navigating the Unknown

11 a.m. - 12 p.m. PDT; Register here!

Learn how lean thinking can help teams proactively work together to solve problems on a daily basis, adapt quickly to changing circumstances, and  improve engagement. You'll receive an overview of key lean principles and how teams can apply these principles in their leadership and management styles to create a culture shift toward collaboration and trust. Share stories of how these principles help us safely navigate the unknown territory of the COVID-19 pandemic. Get inspired and walk away with tactics for engaging teams in daily improvement at the University of California.


Ashley Gambhir
Senior Director, Transformational Healthcare, UC San Diego Health

Mike Spencer 
Lead Coach, Transformational Healthcare, UC San Diego Health

Lily Angelocci
Lead Coach, Transformational Healthcare, UC San Diego Health

Karri Benjamin
Senior Coach, Transformational Healthcare, UC San Diego Health

June 5: Lean Six Sigma White Belt Training

Special Friday event!

11 a.m. - 12:30 p.m. Register here!

This class covers the basics of Lean Six Sigma (LSS), focusing on the tools that have been most beneficial at UC San Diego for campus initiatives. You’ll learn LSS terminology and foundational concepts to dip your toes into continuous improvement initiatives. We will showcase the power of process improvement through examples of projects completed across campus.


Antonio Nava
Strategic Initiatives Program Analyst
UC San Diego

Darcy Frailey
Strategic Initiatives Program Analyst
UC San Diego

June 9: Process Improvement Show and Tell

Description and registration link coming soon!

10:30 a.m. - 12 p.m.