Process Palooza
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The Great Innovate Competition pits six teams (each comprised of six competitors) against one another to improve real UC San Diego business processes using Lean Six Sigma.
Day 1 of the competition is all about process improvement.
Day 2 is when each team presents their improvements to a panel of judges, who then pick the winning teams for each of the business process scenarios.
The winning teams get showcased and receive prizes later that day at The Great Innovate Awards Ceremony.
Below you can explore competitions and winning improvements from previous years.
DEPARTMENT: Summer Session Office
PROCESS IMPROVEMENT OUTCOMES:
Developed a system to pull only information pertaining to new classes, alleviating the need to manually pull data and minimizing the delays inherent in parsing this data. Implemented an automatic notification system whenever a new course is approved, minimizing errors on both the department side and on the student side. The end result reduces processing time from weeks to a few days.
PROGRAM: Study Abroad
PROCESS IMPROVEMENT OUTCOMES:
Developed a pilot e-form that routes through various departments/colleges across divisions based upon student majors/minors, which has never been done before. Gained support for a dedicated development team who is continuing to automate the process.
DEPARTMENT: Health Transfer Center
PROCESS IMPROVEMENT OUTCOMES:
24% increase in volume and 0.5% increase in acceptance rate during the period of January to June 2019 when compared with the baseline period of January to June 2018.
DEPARTMENT: Fleet Services
PROCESS IMPROVEMENT OUTCOMES:
Implemented a policy-supported vetting process which resulted in 50% reduction of new vehicles procured, equating to $1.1 million reduction in annual costs.
DEPARTMENT: Associated Students
PROCESS IMPROVEMENT OUTCOMES:
$96,000 savings, 41% reduction in processing time, 50% reduction of rework, 50% reduction of advising time, increased customer satisfaction by 80%, increased process understanding by 100%.
DEPARTMENT: Transportation Services
PROCESS IMPROVEMENT OUTCOMES:
By implementing a small number of improvements, achieved $105K in labor savings and 30% reduction of in-person processing.
Hear straight from a winning competitor what it’s like to put your skills to the ultimate LSS test.