Process Palooza 2023 Video Library

Check out highlights and session recordings from Process Palooza 2023.

Process Palooza '23: Highlights

Opening Ceremony and Keynote

Welcome Address and Keynote (Livestreamed)

Opening act: Asayake Taiko Japanese Drumming
Welcome address: Pradeep Khosla, Chancellor UC San Diego; Marie Carter-Dubois, AVC Academic Affairs UC San Diego
Platinum Sponsor Message: Rolf Simmonds, Cisco
Keynote address: Vince Kellen, Chief Information Officer UC San Diego

Vince Kellen Keynote: Improving Personal Agility

Continuous iteration is at the heart of Lean Six Sigma. Continuous iteration and developing concrete outputs are at the core of agile methods. Both of these methodologies are “team-level” methodologies and describe in detail how teams ought to work. Very little, if anything at all, is prescriptive for how an individual can improve their own personal agility, how they can improve their own thoughts. This presentation blends ideas from LSS, agile methodologies and the martial arts and describes methods for improving the speed and fidelity of what minds produce.

Works in Progress (WIPs): Showcasing Everyday Improvements

A fast-paced lightning round to showcase several improvement projects from various campus areas along with their outcomes. The improvements will be showcased by the people involved in the changes!

Kate Balderston - Facilitator
Angie Lu - Enterprise Identity Management landscapes and up-and-coming projects
Christine Ching and Manisha Kanodia - Migration to Sunapsis
Gayle Ta - Transact e-market module
Heather Zion - Academic Personnel Services shifting to Kuali Build forms
Judy White - UCLearning data being added to Employee Activity Hub
Steven Savini - Integrated to Procure-to-Pay Solutions enhancements and move to PaymentWorks
Tara Mallis and Eliud Escobedo - Enterprise Work Location and AB-119 Compliance project

A3 Thinking – Developing People & Solving Problems

Speaker: Mike Osterling

We understand the Lean Tools (value stream mapping, root-cause analysis, standard work, team huddles, etc.), but how good are we at solving problems? In fact, does it ever seem like we are fixing the same problem over and over? Effective improvement requires changing how people approach, address, and resolve problems. We need to develop "thinking problem-solvers." Very visual and hands-on, A3-Thinking is a proven step-by-step methodology that provides direction in completing the “Plan Do Check Adjust” cycle, actively engages the problem solver, their supervisor, and those affected by the problem.

Learning outcomes:

Overview of the A3 problem solving and why it is so much more effective than typical problem-solving approaches.
Roles and responsibilities in the A3 process.
What you can do to improve how you approach problems.

The Future of the Global Supply Chain - a Cisco Presentation

Speakers: Sri Basetty; Mary De Bonis

Cisco has been awarded by Gartner as the #1 global supply chain leader for 3 consecutive years. Every single product has thousands of parts with hundreds of manufacturers and subcontractors. In the period when disruption and raw material shortage difficulties globally, there are lessons learned and best practices from a people/process perspective. This session will also outline what we’re setting as a priority and how we feel the industry is moving toward and needs to be addressed.

Foundational Human Capabilities Required to Reimagine Processes - a Deloitte presentation

Speaker: Sophia Sodhi

Driven by accelerating connectivity, new talent models, and cognitive technologies, work is changing. Jobs are being reinvented, creating the “unleashed workforce”—where work is redefined to create new value and meaning for organizations, employees, stakeholders, and communities. Reimagining processes in this new paradigm requires foundational human skills more than ever. Transforming processes by keeping the human experience front-and-center enables business outcomes and amplifies the workforce experience by augmenting employees’ ability to do work, increasing their ability to collaborate across physical and digital places, providing insights and linkages to the organization’s mission, and enhancing their well-being and sense of belonging.

Envisioning A Future State - Kaikaku

Speaker: Bradley Sollenberger

In this session we will learn about Kaikaku. What is Kaikaku, you ask? First recall that Kaizen means “Change for the Better.” Kaikaku is a related term that means “Radical Change.” It’s like feeding a Kaizen after midnight…

When modifying the existing process isn’t enough, consider reimagining it completely. In this session you will learn the principles of process design and work in teams in a Kaikaku exercise to completely reinvent a childhood favorite process from the ground up.

In this session you will:

Learn about Kaikaku
Review Design Principles
Participate in an interactive example using the Candyland game as a reference
Reinvision the Candyland game with focuses on specific stakeholder experiences

Panel Discussion: Create a Vibrant Continuous Improvement Program

A panel of experts will share their strategies and warnings for creating a vibrant continuous improvement program and how that leads to not just valuable savings but more engaged and empowered staff.

Ahren Crickard - Facilitator
Ashley Gambhir
Bob Neuhard
Mojgan Amini
Tana Troke Campana

Panel: Process Palooza Deconstructed

Thinking of hosting a Process Palooza on your location? Come get insights on how UC San Diego pulled it off, what all goes into a Process Palooza and how you can refashion Process Palooza to meet your needs. You'll learn:

What is included in the event
How to set up a competition based on improving a process through Lean Six Sigma
The people and materials needed

Process Landscape: Forging Your Path Through Dense Process Jungles

Speaker: Prachi Raheja

Imagine your department is about to head into a journey of overhauling a major administrative system such as Finance, HR, Student or Research administration.

How would you ensure that the old inefficient processes are not carried over to the new advanced enterprise systems?
How do you prioritize which areas need process improvement before introducing a system implementation?
How do you gain understanding about current processes in your organization?
What can you do to surge awareness across departments, build consensus, and elevate the collaboration, while forging your way into organizing and sorting through complex process jungles?
Where do you start?

Come hear about a very structured framework called the “Process Landscape” that is used to bring clarity and understanding to complex business processes.

In this session you will learn about:

A technique to consolidate and communicate information about the business processes across a large organization in a cohesive way
How to prepare adequately before embarking on the journey of process improvement
Introduction to applications of this technique for process evaluation and intentional process transformation

Automating Processes at the Macro Level - A Kuali Presentation

Speaker: Liz Christianson

Learn how Kuali Build has helped universities achieve system-wide digital transformation with the introduction of Distributed Management. Discover how this game changing feature of Kuali has enabled university IT departments to quickly scale their efforts and finally conquer their seemingly unending backlog of projects.

ARCS & Capital Expenditures - An Ideametrics Presentation

Speakers: Mike Wentzel; Mike Zeto; Madhav Jupalli; Tom Deshan

ARCS:

Implementation of Oracle ARCS (Account Reconciliation Cloud Service) to automate the process of account reconciliation. The presentation will discuss how the implementation of the ARCS module as part of the Oracle Cloud platform reduced the amount of time and effort for a large organization to reconcile accounts and close the books.

Capital Expenditures:

Implementation of Oracle Fixed Assets and capital projects in order to build a process to accomplish the dual goals of controlling expenditures at the campus level and managing fixed assets and capital projects at the Central level. The presentation will discuss how a large university implemented the software and process to meet these two goals.

Pragmatic AI for the Enterprise - An Oracle Presentation

Speaker: Brian Pawlus

AI is familiar to most of us through common applications we use every day, such as digital assistants, movie and product recommendations and social media feeds. And newer innovations in AI continue to spark the imagination, and for some fears, through new applications such as self-driving cars and ChatGPT. But what about AI in the enterprise? What are the practical applications of AI in the workplace? In this session, we’ll discuss current and future applications of AI within the Oracle Cloud Applications in use every day.

Closing Reflections & Takeaways

Listen as emcees and audience alike point out specific key takeaways that made 2023's Process Palooza the best event yet!