2023 Process Palooza Schedule

This high-energy, interactive training uses a hands-on group experiential learning simulation to explore process improvement tools—including the DMAIC model (Define-Measure-Analyze-Improve-Control), value stream mapping, Lean 5S, data analysis tools, and process sigma—to apply the concepts of Lean Six Sigma in real-time.

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This session is an in-person only experience. There is no recording of this session.

A3 Root Cause Analysis is a systematic, structured template developed to guide a problem solver to identify and eliminate the root cause(s) for any process.

In this one-day workshop, attendees will take a deep dive into the 5-step DMAIC Problem-Solving Process.  They will also develop a keen understanding of the more advanced tools and techniques used in root cause identification.

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This session is an in-person only experience. There is no recording of this session.

Currently closed to the public, this engineering marvel will be open exclusively for Palooza attendees. Learn more about Do Ho Suh's Fallen Star, a permanent art installation that is part of UC San Diego's Stuart Collection, that appears to sit precariously atop the Jacobs School of Engineering.

Do Ho Suh was born in Korea and attended Seoul National University. He earned a BFA in painting from the Rhode Island School of Design and an MFA in sculpture from Yale University. His works are in museum collections around the world, including the Museum of Modern Art; the Whitney Museum of American Art; the Solomon R. Guggenheim Museum; the Walker Art Center; the Tate Modern; Artsonje Center, Seoul; the Mori Art Museum, Tokyo; and the Leeum Samsung Museum of Art in Seoul, Korea. He represented Korea at the Venice Biennale in 2001. Suh lives and works in New York, London and Seoul.

Looking to explore more art from the Stuart Collection? Here are two other options to consider:

• Self-guided tour. Download the walking tour map.
• From the comforts of home, watch the virtual tour.

Intuitive Project Management for Everyone is a project management training designed for non-project managers and folks newer to the field. It covers the skills and templates needed so anyone can immediately manage a project after taking the training. The training is applicable to all industries and can be scaled to meet any organization's Project Management needs. 

Learning Outcomes:

• Understand the basics of project management
• Understand how to apply the basics of project management to any type of project immediately
  • Chartering a project
  • Estimating requirements and planning a timeline
  • Status Reporting and Meeting etiquette
  • Problem escalation
  • Closing

This training course is included with your general admission ticket, at no additional cost.

This session is an in-person only experience. There is no recording of this session.

If you're starting a Continuous Improvement journey, the White Belt will provide the foundational concepts and terminology you will need. Participants will learn about the methodology and will be introduced to a few of the tools, while examining recent projects at UC San Diego.

In this session you will:

• Receive an introduction to the framework of DMAIC - Define, Measure, Analyze, Implement, Control
  
• Discuss importance of not jumping to solutions
  
• Learn about project examples from UC San Diego

This session is an in-person only experience. There is no recording of this session.

Feeling like you've been abandoned? Not sure where to start? The first step in defending your home is clearly defining the problem. Participants will learn how to craft clear, measurable problem statements without jumping to solutions.

In this session you will:

• Learn about the definition of a problem statement in a continuous improvement initiative
  
• Learn about criteria of good problem statements
  
• Practice crafting good problem statements

This session is an in-person only experience. There is no recording of this session.

There sure was a lot of walking in those movies, but not enough waste walking. Interactive exercise to identify some ways that we could do it better next time. Participants will learn about swim lane maps, review the eight wastes, and practice identifying them in a current state map.

In this session you will:

• Learn about process maps and swim lanes
  
• Review the Eight Wastes
  
• Collaborate in a practical example

This session is an in-person only experience. There is no recording of this session.

Connect with fellow continuous improvement professionals, enthusiasts, and graduates of UC San Diego Extended Studies' Lean Six Sigma, over appetizers and drinks. This will be a lot of fun, but remember: m Space is limited. Grab a spot by registering before March 24, 2023, here and select 'Process Palooza Guest ticket'!

Learn more about the free meals, here.

Sponsor & partner exposition, poster sessions, red carpet experience, and fun activities.

Activities

• Community Puzzle
• Interactive Team Activities
  • Pipeline
  • Team Draw
  • Gone Fishin'
  • Key Punch
• Mini Activities - Tabletop and Individual
  • Wrist Cuffs
  • Knot or Not a Knot
  • Porcupine
  • Metaphorical Tools

Process improvement competition. Teams join in the battle of the mind applying lean six sigma methodology on real business processes to see who will come up with the best process improvement recommendations.

While you spectate, follow along as Lean Six Sigma practitioners compete in The Great Innovate! Witness the action by visiting their workspace in the East Ballroom. Process summaries will be posted for you to add your own "sticky notes" ideas. See if your continuous improvement recommendations match up to our competitors.

• Opening act: Asayake Taiko Japanese Drumming
• Welcome address: Pradeep Khosla, Chancellor UC San Diego; Marie Carter-Dubois, AVC Academic Affairs UC San Diego
• Platinum Sponsor Message: Rolf Simmonds, Cisco
• Keynote address: Vince Kellen, Chief Information Officer UC San Diego

• The Great Innovate kickoff: Tracy O'Rourke, Lean Six Sigma Instructor and Master Black Belt; Jim Athon, Lean Six Sigma Instructor and Master Black Belt

Start with some breathing exercises (2 minutes), then some mindful movement (15 minutes), and finally a short, guided mindfulness meditation (10-15 minutes)

Participants will engage in a process where operators are juggling multiple requests, and then leverage LSS to identify Waste as well as defect causes. This is a great opportunity for participants to practice applying the toolset to a process while having fun. A white-belt level of familiarity with Lean Six Sigma is ideal for participants to engage during this session.

In this session you will:

• Review the 8 Wastes
  
• Participate in the "tennis ball" activity
  
• Discuss measurements and identify wastes
  
• Pilot changes

No recording is available for this session.

A panel of experts will share their strategies and warnings for creating a vibrant continuous improvement program and how that leads to not just valuable savings but more engaged and empowered staff.

• Ahren Crickard - Facilitator
• Ashley Gambhir
• Bob Neuhard
• Mojgan Amini
• Tana Troke Campana

Learn how Costco created a Kaizen Culture, how their respect for their people created a culture of continuous improvement.

No recording is available for this session.

Are you a bit fatigued with the never-ending Covid impacts, the great resignation, runaway parking and housing challenges, or inflation disruptions while trying to manage your cost, schedule, and KPIs?

Process implies discipline; improvement means changes. Together they offer both excitement and excuses, opportunities and obstacles, results and resistance, and ultimately… success and stress.

What if there is a framework for to measure Key Personal Indicators, or qualitative factor such as emotional wellness? What if we apply 3 Mindfulness practices to conscious thoughts, kind speech, and compassionate actions while implementing our Process Improvements?

Bring your humor, heart, and humility to this interactive and innovative session that guarantees you will leave it feeling energized, entertained, and empowered!

No recording is available for this session.

Cisco has been awarded by Gartner as the #1 global supply chain leader for 3 consecutive years. Every single product has thousands of parts with hundreds of manufacturers and subcontractors. In the period when disruption and raw material shortage difficulties globally, there are lessons learned and best practices from a people/process perspective. This session will also outline what we’re setting as a priority and how we feel the industry is moving toward and needs to be addressed.

We know that something is wrong at our new theme park, because sales are dropping. Come help us figure what the problem is! Participants will learn about root cause analysis, and hypothesis testing.

In this session you will:

• Learn about Root Cause analysis
  
• Learn about common mistakes in determining Root Cause
  
• Learn about validating hypotheses
  
• Participate in a class exercise to identify Root Cause

No recording is available for this session.

The speed and volume of change has intensified for everyone-individuals, organizations, society and world around us! So, with so much change happening, you would think we would all be better at managing it. Join in the discussion and learn some simple practices to manage the people side of change. I’ll share a handful of tools you can easily pick-up and integrate into your work to make sure you plan, manage and successfully introduce change.

• Learn about basic change management practice.
• Learn about change management tools and how to incorporate them into your work.

No recording is available for this session.

We understand the Lean Tools (value stream mapping, root-cause analysis, standard work, team huddles, etc.), but how good are we at solving problems? In fact, does it ever seem like we are fixing the same problem over and over? Effective improvement requires changing how people approach, address, and resolve problems. We need to develop "thinking problem-solvers." Very visual and hands-on, A3-Thinking is a proven step-by-step methodology that provides direction in completing the “Plan Do Check Adjust” cycle, actively engages the problem solver, their supervisor, and those affected by the problem.

Learning outcomes:

• Overview of the A3 problem solving and why it is so much more effective than typical problem-solving approaches.
• Roles and responsibilities in the A3 process.
• What you can do to improve how you approach problems.

A fast-paced lightning round to showcase several improvement projects from various campus areas along with their outcomes. The improvements will be showcased by the people involved in the changes!

• Kate Balderston - Facilitator
• Angie Lu  - Enterprise Identity Management landscapes and up-and-coming projects
• Christine Ching and Pauline Deguzman - Migration to Sunapsis
• Gayle Ta - Transact e-market module
• Heather Zion - Academic Personnel Services shifting to Kuali Build forms
• Judy White - UCLearning data being added to Employee Activity Hub
• Steven Savini - Integrated to Procure-to-Pay Solutions enhancements and move to PaymentWorks
• Tara Mallis and Eliud Escobedo - Enterprise Work Location and AB-119 Compliance project

ARCS: 

Implementation of Oracle ARCS (Account Reconciliation Cloud Service) to automate the process of account reconciliation.  The presentation will discuss how the implementation of the ARCS module as part of the Oracle Cloud platform reduced the amount of time and effort for a large organization to reconcile accounts and close the books. 

Capital Expenditures:  

Implementation of Oracle Fixed Assets and capital projects in order to build a process to accomplish the dual goals of controlling expenditures at the campus level and managing fixed assets and capital projects at the Central level.  The presentation will discuss how a large university implemented the software and process to meet these two goals. 

Learn more about our free meals, here.

Six teams spent the entire morning putting their Lean Six Sigma skills to the test on two, real business processes. Now, it's time to find out which teams our panel of judges (consisting of LSS experts, process owners and subject matter experts) believe provided the best process improvement recommendations.

AI is familiar to most of us through common applications we use every day, such as digital assistants, movie and product recommendations and social media feeds. And newer innovations in AI continue to spark the imagination, and for some fears, through new applications such as self-driving cars and ChatGPT. But what about AI in the enterprise? What are the practical applications of AI in the workplace? In this session, we’ll discuss current and future applications of AI within the Oracle Cloud Applications in use every day.

Learn how Kuali Build has helped universities achieve system-wide digital transformation with the introduction of Distributed Management. Discover how this game changing feature of Kuali has enabled university IT departments to quickly scale their efforts and finally conquer their seemingly unending backlog of projects.

Driven by accelerating connectivity, new talent models, and cognitive technologies, work is changing. Jobs are being reinvented, creating the “unleashed workforce”—where work is redefined to create new value and meaning for organizations, employees, stakeholders, and communities. Reimagining processes in this new paradigm requires foundational human skills more than ever. Transforming processes by keeping the human experience front-and-center enables business outcomes and amplifies the workforce experience by augmenting employees’ ability to do work, increasing their ability to collaborate across physical and digital places, providing insights and linkages to the organization’s mission, and enhancing their well-being and sense of belonging.